RETURN POLICY
We are confident in our product, and we’re sure you will be, too. However, if for any reason you feel there has been a mistake with your order, or something doesn’t seem right with the quality of your product, don’t hesitate to get in touch. We’ll do our best to work with you and make things right. You can contact us by phone or e-mail via the following:
We can accept returns only if the product is unopened and still in the original packaging. Please make sure you contact us within 30 days of your order date to process any returns or discuss damages/mistaken orders.
Refunds will be issued in the same manner that the purchase was made (e.g., credit card, check, etc.). Free shipping will not be included in the return unless the product was considered faulty or damaged upon arrival.
This privacy notice discloses the privacy practices for www.himalayankoh.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Within 30 days from the date of order placed:
Don’t hesitate to get in touch. We’ll do our best to work with you and make things right. You can contact us by phone or e-mail via the following:
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We are confident in our product, and we’re sure you will be, too. However, if for any reason you feel there has been a mistake with your order, or something doesn’t seem right with the quality of your product, don’t hesitate to get in touch. We’ll do our best to work with you and make things right. You can contact us by phone or e-mail via the following:
We can accept returns only if the product is unopened and still in the original packaging. Please make sure you contact us within 30 days of your order date to process any returns or discuss damages/mistaken orders.
Refunds will be issued in the same manner that the purchase was made (e.g., credit card, check, etc.). Free shipping will not be included in the return unless the product was considered faulty or damaged upon arrival.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
IF YOU FEEL THAT WE ARE NOT ABIDING BY THIS PRIVACY POLICY, YOU SHOULD CONTACT US IMMEDIATELY VIA TELEPHONE AT (201) 401-5104.
